POWER-CO COMPANY Privacy Policy

POWER-CO COMPANY respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa and applicable international data protection standards.

1. Information We Collect

We may collect the following personal information when you use our website or services:

• Full name and surname
• Email address
• Contact number
• Billing and delivery address
• Company details (where applicable)
• Order, payment, and transaction information
• IP address, browser type, and website usage data

Payment details are processed securely through third-party payment gateways. POWER-CO COMPANY does not store or have access to your full card or banking details.

2. How We Use Your Information

• Processing and fulfilling orders
• Arranging delivery or collection of products
• Communicating order updates and support requests
• Issuing invoices, confirmations, and legal documents
• Warranty administration and service support
• Improving our website, services, and customer experience
• Complying with legal and regulatory obligations

3. Sharing of Information

POWER-CO COMPANY does not sell, rent, or trade your personal information. We may share limited information with trusted third parties only where necessary, including:

• Courier and logistics partners for delivery purposes
• Payment service providers for transaction processing
• Suppliers or manufacturers for warranty and support cases
• Legal or regulatory authorities where required by law

All third parties are required to protect your information and use it only for the intended purpose.

4. Data Security

POWER-CO COMPANY implements appropriate technical and organisational security measures to protect personal information against loss, misuse, unauthorised access, disclosure, or destruction.

5. Cookies & Website Tracking

• Cookies help us analyse website traffic and usage patterns
• They allow us to remember user preferences
• You may disable cookies in your browser settings, although some website features may not function correctly

6. Your Rights

• Request access to your personal information
• Request correction of inaccurate or outdated data
• Request deletion of personal information where legally permitted
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator of South Africa

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. POWER-CO COMPANY is not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

POWER-CO COMPANY reserves the right to update this Privacy Policy at any time. Continued use of our website constitutes acceptance of the updated policy.

10. Contact Information

Company: POWER-CO COMPANY
Phone: 078 386 6648
Email: sales@power-cocompany.com